Privacy policy

Effective Date: 01/01/2026

GoSmile (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

 

1. Information We Collect

We may collect the following information:

  • Name and surname

  • Contact details (email, phone number)

  • Delivery address

  • Payment details (processed securely via third-party providers)

  • Website usage data (cookies and analytics)

 

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you regarding your purchase

  • Improve our products and services

  • Send promotional offers (only if you opt in)

 

3. Sharing of Information

We do not sell your personal information. We may share your information with:

  • Courier companies for delivery

  • Payment gateways for secure transactions

  • Legal authorities if required by law

 

4. Data Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.

 

5. Your Rights

You have the right to:

  • Access your personal information

  • Request corrections or deletion

  • Withdraw consent at any time

 

6. Cookies

Our website uses cookies to enhance your browsing experience.

 

7. Contact Us

For any privacy-related queries, contact us at:
info@gosmile.co.za